1xbt Casino & Sportsbook Data Care

This page describes what we collect when you use 1xbt and how we keep that data protected. We take data privacy seriously because your trust is the foundation of our relationship. When you open an account, deposit funds, or place a bet on 1xbt, you share personal information with us—your name, email, payment details, and account activity. We explain exactly what we collect, why we collect it, who has access to it, and how long we keep it.

Our privacy policy is straightforward and honest. We do not sell your data to third parties for marketing. We do not use your information to profile you for purposes unrelated to your account. We collect only what we need to operate 1xbt safely, comply with financial regulations, and serve you across Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about how we handle your data, our support team is available in English during business hours.

We comply with data protection standards applicable in the jurisdictions where we operate. Our servers may sit outside your jurisdiction, but we apply the same security practices regardless of location. This policy covers all data you provide to 1xbt—whether through the app, website, or customer support channels.

What Data We Collect on 1xbt

We collect data in three categories: account information, transaction data, and behavioral data. Account information includes your name, email address, phone number, date of birth, and identity document (KTP, passport, or driver's license). We collect this during account registration and identity verification. We need this data to confirm you are who you say you are and to comply with anti-money-laundering regulations.

Transaction data includes every deposit, withdrawal, and bet you place on 1xbt. We record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), timestamp, and outcome. We keep this data for accounting, fraud detection, and regulatory compliance. Financial regulators in supported jurisdictions require us to maintain transaction records for a set period.

Behavioral data includes your login history, which games you play, how long you play, and your win/loss patterns. We use this data to detect fraud, improve our platform, and personalize your experience. For example, if we notice unusual login patterns from a new location, we may flag your account for security review. If you consistently play at certain times, we may optimize our live-dealer schedules to match player demand.

How We Use Your Data on 1xbt

We use your data for five main purposes. First, we use it to operate your account—processing deposits, settling wins, and managing withdrawals. Second, we use it for identity verification and compliance with financial regulations. Third, we use it for fraud detection and account security. Fourth, we use it to improve 1xbt—analyzing which games are popular, which payment methods work best, and where our app needs optimization. Fifth, we use it to communicate with you about account issues, promotions, or service updates.

We do not use your data to sell targeted advertising to third parties. We do not share your betting history with data brokers. We do not profile you based on your religious beliefs, political views, or health status. We collect only what we need to run 1xbt fairly and safely.

Third-Party Processors and Data Sharing on 1xbt

We share your data with third parties only when necessary to operate 1xbt. Our payment processors (mobile banking, local payment, online payment, e-wallet, and your bank) receive your payment details to process deposits and withdrawals. Our identity verification partner receives your ID document to confirm your identity. Our hosting provider stores our servers and databases. Our customer support platform stores chat logs and email records.

All third-party processors sign data-protection agreements with us. They are contractually obligated to protect your data and use it only for the purposes we specify. We do not allow them to use your data for their own marketing or to share it with other companies.

We may disclose your data if required by law—for example, if a court orders us to provide information for a legal investigation. We will notify you of such requests unless legally prohibited from doing so.

Your Rights and Data Retention on 1xbt

You have the right to access your data. You can view your account information, transaction history, and login records in your 1xbt account dashboard. You can also request a complete data export from our support team. We provide this within a standard timeframe at no cost.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, contact our support team and we will update it. You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account, we retain your transaction records for the period required by financial regulators, then delete personal data we no longer need.

We retain account information for as long as your account is active. After you close your account, we keep transaction records for a standard retention period to comply with anti-money-laundering regulations. We delete personal data (name, email, phone) after this period unless we are legally required to retain it. Behavioral data (login history, game activity) is deleted after a shorter period once it is no longer needed for fraud detection or platform improvement.

We at 1xbt believe data privacy is not a legal checkbox—it is a commitment to respect your information and use it only for purposes you understand and accept.

Cookies and Tracking on 1xbt

Our website and app use cookies to remember your login session, store your preferences, and track how you use 1xbt. Cookies are small text files stored on your device. We use them to improve your experience—for example, so you do not have to log in every time you visit, or so we can remember your preferred language and payment method.

You can disable cookies in your browser settings, but this may affect your ability to use 1xbt. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside 1xbt.

Data Security and Jurisdiction on 1xbt

We protect your data using encryption, firewalls, and access controls. Our servers are monitored 24/7 for suspicious activity. Our team undergoes security training regularly. We conduct security audits to identify and fix vulnerabilities before they can be exploited.

Our servers may be located outside your jurisdiction. This means your data may be stored in a country with different data-protection laws than your own. By using 1xbt, you consent to this cross-border data transfer. We apply the same security standards regardless of server location.

If you have questions about how we handle your data, or if you believe your data has been compromised, contact our support team immediately. We are available in English via in-app chat or email during business hours. We take data security seriously and respond to concerns with urgency.